Help & support

Questions, a bug, or something that doesn’t look right? Write to us — a person reads every message.

Quick answers

I paid but I don’t have Sumo Pro

Open the Sumo Pro screen and tap “Restore purchases”, signed in with the same Apple ID or Google account you paid with.

How do I cancel Sumo Pro?

iPhone/iPad: Settings → your name → Subscriptions. Android: Google Play → Payments & subscriptions. Web: Settings → Subscription. Cancel at least 24 hours before renewal.

How do I delete my account?

Profile → Settings → Account → Delete account, or on the web from the account deletion page.

Someone has an offensive name

Open their profile, tap ••• and choose Report or Block. We review reports within a day.

My progress is missing on another device

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